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Bernd Pollermann and Andreas Wagner , IT/User Support
With increasing amounts of information published on the Web, it has become more and more difficult to locate the information corresponding to a specific computer related question or task. It is therefore desirable to provide CERN users with a single entry point which will guide them towards the appropriate information.
In this view, the main purpose of
'consult.cern.ch' is to make information easily
accessible for users, independently of the origin of the
information. The users should not need to know which person or
group is hosting a given service, in order to be able to find the
Presently, there are the following main areas available via
The contents presently available in Consult can be seen below:
The search engine used to find information in
Consult is called
Xfind is not searching the hole of CERNs Web
pages, but on the contrary, it only searches the meta-information
of the items available via
you will not be able to find everything, but on the other hand the
"signal/noise" ratio will be kept high.
Apart from accessing the information using the
search engine '
Xfind' also lists are available, which
present summaries of the available information and give the
opportunity to get an overview of what is available.
Apart from the two mechanisms mentioned above - search and catalogues - a serious effort has been made to organise and label the information in a understandable and meaningful way, which is also reflected in the URLs,
here are a few examples:
The answer is very simple: "Give us feedback !"
Consult, please let us know !
Consultbut didn't find it, please let us know !
Consultyou have problems to apply, please let us know !
A simple feedback mechanism (see below) is
implemented on all pages of
provides you with a Web-form in which the URL of the page the
comments are referring to as well as the author and modification
date are already automatically filled in. Just type your comments
and suggestions and submit the feedback.
For matters related to this article please contact the author.Cnl.Editor@cern.ch